Phia Accused of ‘Cookie Stuffing’ Practice, Sparking Controversy in Affiliate Marketing


Source: Dominic-Madori Davis / techcrunch.com

Phia Embroiled in Controversy Over ‘Cookie Stuffing’ Practice

Phia, a shopping startup co-founded by Phoebe Gates, the daughter of Bill Gates, and Sophia Kianni, has been accused of engaging in a practice known as ‘cookie stuffing.’ This practice allegedly helped the company receive commissions and credit for sales it did not actually generate, according to a recent investigation by Bloomberg.

The report has sparked controversy and led to Phia’s suspension from Impact.com, a leading affiliate and influencer platform. The practice of ‘cookie stuffing’ has been the subject of several lawsuits in the past, with Honey, a company owned by PayPal, being a notable example. Honey is currently the subject of an ongoing class action lawsuit.

How Phia’s ‘Cookie Stuffing’ Practice Worked

Phia, which was founded in 2025, has raised over $40 million in funding and boasts a star-studded list of investors, including Khloé Kardashian and Hailey Bieber. The company developed an app that functions as a browser extension, allowing users to find the lowest-priced items across various retailers and apply discount codes when shopping. However, the app allegedly used a technique to override referral codes from other affiliates and inject its own, allowing Phia to take credit for and potentially receive a commission on a purchase it didn’t earn.

According to the investigation, when a user shopped at an online retailer, even if they arrived at the site on their own or through another affiliate program, Phia would open a new tab in the background. During the checkout process, Phia would override the referral codes from other affiliates and inject its own, allowing it to take credit for and potentially receive a commission on a purchase it didn’t earn.

Once the issue was flagged to Phia, a spokesperson told Bloomberg that all necessary changes had been made to fix the issue. A check by Bloomberg found that the issue had been resolved. However, it remains unclear if the fix is enough to satisfy the retailers and affiliate partners that work with Phia.

Phia’s ‘cookie stuffing’ practice has raised questions about the transparency and integrity of affiliate marketing. The incident has sparked a debate about the need for stricter regulations in the industry to prevent such practices.

Consequences of Phia’s Actions

Phia’s suspension from Impact.com is a significant blow to the company. The platform is a leading affiliate and influencer platform, and its suspension suggests that Phia’s actions have serious consequences. The incident also raises questions about the accountability of companies in the affiliate marketing industry.

The controversy surrounding Phia’s ‘cookie stuffing’ practice has sparked a wider debate about the ethics of affiliate marketing. The incident highlights the need for greater transparency and accountability in the industry to prevent such practices.

The incident also raises questions about the role of investors in companies that engage in questionable practices. Phia’s investors, including Khloé Kardashian and Hailey Bieber, have been accused of turning a blind eye to the company’s actions.

The controversy surrounding Phia’s ‘cookie stuffing’ practice is a reminder of the importance of transparency and accountability in the business world. It highlights the need for companies to prioritize ethics and integrity in their practices and to be transparent about their actions.