Rivian Spinoff Also to Finally Deliver E-Bikes After Months of Delays
After months of delays related to unspecified supply chain issues, Rivian spinoff Also is finally set to deliver its first e-bikes to customers next week.
The Launch Edition of its TM-B e-bike, which retails for $4,500, has started shipping from its manufacturer to its warehouse in the U.S. Also expects to deliver all Launch Edition bikes between next week and September.
A Brief History of Also
Also began as a skunkworks project inside Rivian in 2022, after CEO RJ Scaringe started looking into making an e-bike to complement his portfolio of electric vehicles for the outdoorsy set. The company spent a few years tinkering with the idea, and even hired Jony Ive’s design firm LoveFrom to help with an early design, as TechCrunch first reported in 2025.
In March 2025, Rivian spun out Also as its own company, with $105 million in backing from Eclipse. The startup revealed its first e-bike, the TM-B, in October of last year. It originally targeted a “spring” 2026 ship date, but supply chain headaches got in the way, and the company pushed the delivery window to July.
Supply Chain Issues Cause Delays
“The primary factor driving our updated summer timeline is current stress on global supply chains. A rapid, industry-wide spike in demand for raw materials and electronic components has impacted key parts required for the TM-B. This has temporarily delayed our planned manufacturing ramp-up and pushed our first delivery dates past our original spring window,” the company wrote in June on a support page.
Also declined to say what components, specifically, caused the delay.
Beyond the TM-B: Also’s Future Plans
Also has big plans beyond the TM-B. The startup mostly refers to itself as a “vehicle” company and has plans to make four-wheel pedal-assist cargo vehicles for Amazon. The company is working on an autonomous delivery vehicle for DoorDash, too.
However, for now, Also needs to focus on delivering its first e-bikes while navigating the next set of headaches for a company shipping products like these: customer service.
On Friday, the last day of July, a number of customers were venting in a thread in the r/ALSOmicromobility subreddit about the repeated delays.
“I’m really frustrated by the lack of communication and the actual miscommunication/lies from Also regarding shipment timelines,” the original poster wrote. “Why do they keep making these promises about shipping timelines just to blow right past them without any communication or actual updates? It really makes no sense.”
“Hey we’ve still got a few business hours left in July. Maybe we’ll get an email later this morning ☺️,” a different user responded.
Not everyone was so patient.
“Couldn’t wait any longer and canceled my reservation,” another wrote.
Customer Service Challenges
As Also navigates the challenges of delivering its first e-bikes, the company will also need to contend with customer service issues. This includes addressing customer concerns and managing expectations, all while maintaining a positive brand image.
In the coming weeks and months, we will be keeping a close eye on Also’s progress and customer service efforts.
